About Septic Pro
Fairbanks & North Pole’s Trusted Septic Pumping & Thawing Specialists
At Septic Pro, we believe reliability starts with doing the job right — every single time. For over a decade, we’ve provided Septic Pumping & Thawing Services throughout Fairbanks, North Pole, and Alaska’s Interior, earning the trust of homeowners and businesses who know we’ll show up, fix the issue, and stand by our work.
We’re not a franchise or a faraway contractor. We’re a local team with deep roots in the community — professionals who understand the challenges that come with Alaska’s harsh winters, frozen lines, and remote living conditions. When your septic or sewer system acts up, you don’t need excuses. You need action. That’s where we come in.
Septic Pro
About Us
About Septic Pro – Septic Pumping & Thawing in Fairbanks and North Pole
At Septic Pro, we’re not just another septic company — we’re your neighbors. We live here, work here, and raise our families here in Fairbanks and North Pole, Alaska. We know the frustration of dealing with a septic tank that’s full in the middle of a busy week or waking up to frozen lines when it’s -40° outside.
For more than a decade, we’ve been helping homeowners and businesses across Alaska’s Interior with septic pumping and frozen septic line thawing — delivering fast, friendly, and dependable service every time.
We operate with honesty, transparency, and respect in everything we do. Our commitment to ethical service means showing up on time, delivering quality work, and treating every customer with fairness and integrity — no shortcuts, no surprises.
To be the most trusted name in septic pumping and line thawing across Fairbanks, North Pole, and all of Interior Alaska — known for our reliability, expertise, and unwavering dedication to excellence.
To provide top-tier septic pumping and line thawing services across Fairbanks, North Pole, and Interior Alaska — prioritizing safety, efficiency, and long-term customer satisfaction, all backed by a team that truly cares.
If the customer isn’t happy, we aren’t happy!
Our story
Committed to Reliable Septic & Thawing solutions
Septic Pro began with a simple promise: do it right or don’t do it at all.
After years of working in construction, plumbing, and heating across Alaska, our founders saw how often homeowners were left frustrated by incomplete fixes, delayed service, or unclear pricing. So they built a company focused on three things — honesty, reliability, and results.
Today, that commitment drives everything we do. Whether it’s routine septic pumping or a 2 a.m. emergency line thaw, we respond fast, work clean, and deliver solutions that last.
Why Fairbanks & North Pole Trust Septic Pro
Because we know that in Alaska, when something breaks, waiting isn’t an option. That’s why we combine rapid response, experienced technicians, and a no-fix, no-charge guarantee to deliver the kind of service that keeps homes safe and businesses running year-round.
Our Guarantee
We stand behind every job with our Service Guarantee —
If we don’t fix it, you don’t pay.
That’s not just a slogan. It’s how we hold ourselves accountable and how we’ve built long-term relationships with customers across Fairbanks, North Pole, and surrounding areas.
Our Experience
Our team brings over 35 years of combined expertise in construction, plumbing, heating, and sewer systems. While septic pumping and thawing are what we specialize in, our background gives us a deeper understanding of how these systems work together — so we can diagnose the root cause of your issue, not just the symptom.
